MobileMe got beat up in the blogosphere this summer, but Apple’s free trial with my new iPhone was too good to pass up. For me, it’s been great. I like the UI and it’s great to have access using whatever computer I happen to be near. So far, so good. I’m new to the service and so I don’t miss the features that I never used; that seemed to be one of the main complaints.
With good experiences behind me, I decided to go for the $40/year renewal plan (60% discount) and ordered a new .mac version 4.0 retail package with an activation code good for one year. In this case, $40 wasn’t absolutely the lowest price available, however, the extra few dollars seemed worth it to use a well rated amazon.com vendor and avoid the scammers who misrepresent used codes as new.
While I was away for Thanksgiving, MobileMe wound up automatically renewing and billed my credit card for the full $99 price. I returned today and contacted MobileMe support who created yet another reason to compliment MobileMe! The online chat support from Adam C. made it quick and painless to get a refund on my credit card and switch the renewal over to the .mac activation code. Thank you Apple!